1. Definitions

In these Terms of Service, the following terms are understood to mean:

• Ludulicious B.V.: the company that offers software development and consultancy services
• Website: the online platform and all related services offered by Ludulicious B.V.
• User: the natural person or legal entity that uses our website or services
• Services: all software development, consultancy and technical services offered by Ludulicious B.V.
• Agreement: any arrangement or agreement between Ludulicious B.V. and a User for the delivery of Services

2. Disclaimer

Ludulicious B.V. takes all possible care to provide current and correct information within our website and its (electronic) availability. However, errors or (temporary) interruptions cannot always be prevented. No rights can be derived from the information provided on our website. Ludulicious B.V. cannot guarantee that our website works flawlessly and is continuously accessible. Ludulicious B.V. is not liable for damage due to incorrect or incomplete information or damage due to disruptions.

3. Use / Misuse

It is not permitted to use our website in such a way that:

• it infringes on laws or regulations of any national or local government or rights of third parties (e.g. copyrights)
• our website or any part thereof is interrupted or damaged in any way
• malware is distributed or the security of our systems is compromised

In case of misuse / improper use, Ludulicious B.V. has the right to terminate your use of our website completely or partially, without prior warning. Damage arising from misuse / improper use, financial or otherwise, can be recovered from the abuser.

4. Intellectual Property

All intellectual property rights, as well as all similar rights to all services, products and information offered on our website, rest exclusively with Ludulicious B.V. or its licensors. It is not permitted to copy, download or in any way make public, distribute or reproduce texts, images, sounds and/or software from our website without prior written permission from Ludulicious B.V. or its licensors.

If Ludulicious B.V. becomes aware of (alleged) infringing material, Ludulicious B.V. has the right, but not the obligation, to immediately remove this material (or possibly links to this material).

5. Service Provision and Agreements

Ludulicious B.V. offers professional software development, consultancy and technical services. Our services include but are not limited to web development, mobile applications, system integration and technical advice. Ludulicious B.V. reserves the right to modify, expand or discontinue our services without prior notice.

5.1. Duration and Termination

The use of our website and services is for an indefinite period, unless otherwise agreed. Ludulicious B.V. reserves the right to terminate or temporarily suspend a user's account if the user acts in violation of these Terms of Service, applicable laws and regulations, or in case of platform abuse.

6. Personal Data / Privacy

Ludulicious B.V. handles your data carefully and ensures that any processing thereof complies with applicable laws and regulations, including the GDPR.

6.1. Personal Data

In the context of using our website and services, we record personal data such as your name, email address and phone number.

6.2. What does Ludulicious do with your personal data?

Ludulicious B.V. may process your personal data for the following purposes:

• customer satisfaction research
• administration
• customer service
• relationship management
• quality assurance
• research and analysis
• marketing
• analyzing trends
• product and service development

Ludulicious B.V. will never provide your personal data to persons or companies outside Ludulicious B.V. for commercial exploitation without your consent.

6.3. Security Measures

Ludulicious B.V. does everything reasonably within its power to protect your personal data against unlawful use. Only authorized personnel have access to the data.

7. Contact, complaints and comments

If you have complaints or comments about (the use of) our website or services, you can contact us via info@ludulicious.nl.

8. Applicable law, competent court and Dispute Resolution

The use of our website and the content of these Terms of Service is governed by Dutch law. All disputes arising from or in connection with the use of our website and the Terms of Service will be exclusively submitted to the competent court in the Netherlands.

However, Ludulicious B.V. and the user will first make efforts to resolve any disputes through mutual consultation. If this does not lead to a solution, the dispute can be submitted to an independent mediator.

Last updated January 2025